Make the call. Follow every move in real time.
Schedule Reliable Non-Emergency Ambulance Transport for Your Medical Appointments with Ease
Quality Ambulance Services at Affordable Rates – Ensuring Care Without Financial Strain
24/7 Direct Hotline – Immediate Connection to Emergency Ambulance Services
Real-Time Ambulance Tracking – Know Exactly When Help Will Arrive
Schedule Reliable Non-Emergency Ambulance Transport for Your Medical Appointments with Ease
Quality Ambulance Services at Affordable Rates – Ensuring Care Without Financial Strain
24/7 Direct Hotline – Immediate Connection to Emergency Ambulance Services
Real-Time Ambulance Tracking – Know Exactly When Help Will Arrive
Instantly connect to First Health’s emergency assistance team.
Advanced Dispatch Technology Connects You to the Nearest Available Ambulance Immediately
Stay Informed with Real-Time Tracking – Monitor Your Ambulance’s Arrival Every Step of the Way
Get covered for individual emergencies
Make sure your loved ones are protected
It’s never too early to be covered
Protect your elderly loved ones with an easy, user-friendly app—help is always just a tap away
Get access to essential ambulance services without the stress of unexpected bills. Our membership plan gives you peace of mind, knowing help is always within reach — for you and your loved ones.
Health needs don’t follow a schedule — and neither do we. Whether it’s an emergency or a planned medical trip, our team is always ready to assist and dispatch the right support, anytime you need it.
Book an ambulance, track it in real time, and manage your plan — all in one place. Whether you’re at home or on the road, help is always just a tap away.
Currently serving the Klang Valley, First Health is dedicated to making reliable ambulance services available to everyone across Malaysia.
Our team is working tirelessly to expand our coverage, ensuring that no one is left without access to emergency care.
Stay informed about our growth and future service areas by signing up for updates.
First Health is currently serving the Klang Valley, bringing fast, reliable ambulance services to families across Malaysia.
We’re actively expanding to new areas, so no one is ever left without access to urgent care when it matters most.
Sign up to get updates on our growing coverage and be the first to know when First Health arrives in your community.
Available on the Apple Store and Google Play, the First Health app makes it easy to get started. Simply download and register your profile.
Select from our Adult or Senior Citizen membership plans. Whether you need regular coverage or occasional use, we have a membership to suit your needs.
When you need an ambulance, use the app to connect to our 24/7 hotline. Our professional team is ready to assist you for both emergency and non-emergency situations.
Once connected, our ambulance service will be dispatched to your location within the Klang Valley, ensuring timely medical help when you need it most.
A pay-per-use plan is also available for those who prefer not to commit to a subscription.
Charges apply per ambulance trip. Terms and Conditions apply.
Ensure you and your loved ones are prepared for any situation
First Health Assist currently operates in Klang Valley only. Coverage is expanding, so we recommend checking our app or website for the most up-to-date service locations.
Each subscription includes:
Disclaimer: The hotline service/call centre will ultimately determine what constitutes an emergency or non-emergency based on the details provided at the time of the ambulance request. Subject to Terms and Conditions.
Yes, you can add up to 9 dependents to your subscription. This includes children, elderly family members, or any dependents you want covered under your plan. For the latest details on fees and eligibility for dependant subscriptions, please check the First Health Assist app or contact our team at hello@firsthealthassist.com
For requests to send a patient to a hospital outside the base free coverage area of 15km, additional fees may apply. The current rate is RM25 per kilometre for emergency transport and RM15 per kilometre for non-emergency transport, beyond 15 km from the pickup point. First Health Assist does accommodate trips that exceed the coverage area; however, we recommend contacting our call centre to confirm any extra charges.
First Health Assist offers a variety of convenient payment methods for subscribers, including:
First Health is a mobile app that provides 24/7 access to both emergency and non-emergency ambulance services across the Klang Valley. With just a few taps, users can connect directly to our hotline and request reliable ambulance support whenever needed. Committed to speed, safety, and care, First Health ensures timely medical assistance and added benefits such as priority services for senior citizens.
